Manage your subscription
Change your billing cycle, seats, or payment method, and cancel or reactivate.
Everything lives in Settings → Subscription.
What you can see
- Your current plan, and whether it is your own or
- Your usage against each limit
- Your renewal date
- Your seat count and usage, on Agency
Switch between monthly and annual
- Go to Settings → Subscription.
- Select the option to change your billing cycle.
- Confirm.
Annual saves 20%.
Change your Agency seat count
- Go to Settings → Subscription.
- Change the seat quantity.
- Confirm.
You cannot go below the seats already in use. Remove members first. See Agency seats.
Payment methods, invoices, and receipts
Select Manage billing to open the billing portal, where you can:
- Update or replace your card
- Download invoices and receipts
- Review your billing history
Cancel
- Go to Settings → Subscription.
- Select Cancel plan.
- Confirm.
Reactivate
If you have cancelled and changed your mind, Settings → Subscription offers Reactivate while the period is still running. Your subscription continues as though nothing happened.
If a payment fails
You keep access during the retry window, and a banner appears in Settings. Update your card in the billing portal to clear it. See Subscription problems.
If your plan is sponsored
A member whose Pro comes from an Agency seat has nothing to manage. Settings → Subscription shows the sponsorship and which workspace it comes from. If you also pay for Pro yourself, both are shown so you can decide whether to cancel your own.
Beta accounts
Some accounts are on comped plans during the closed beta. There is nothing to manage in the billing portal for those, so the billing actions are hidden rather than shown and then failing.